We Know A Guy! Seriously, We do.
We ship all orders via UPS with a 2 day or overnight shipping option. We don't ship on Fridays. We wouldn't want your Stromboli to spend the weekend alone or get bored in transit.
What shipping services do you use?
Romano's Original Stromboli ships exclusively via FedEx.
Where can a Romano's Original Stromboli be shipped?
We ship within the continental U.S., and we only ship to street addresses. We do not ship to PO boxes, APO or FPO addresses due to the perishable nature of our Strombolis.
How are Romano's Original Stromboli packaged for shipping?
All Stromboli's are individually wrapped in aluminum foil. Then we pack the Strombolis into styrofoam coolers with dry ice then into corrugated boxes.
What if I misstyped my address?
Check your addresses carefully! Romano's Original Stromboli reserves the right to make corrections and to limit refunds and replacements if an address error is made.
Romano's Original Strombolis are perishable, and we can't guarantee the condition of the package if the delivery service has to be rerouted. We guarantee delivery only to the provided address provided with your order.
What is the shelf life of a Stromboli?
Shelf life? Why would you put a Romano's Original Stromboli on a shelf? Put them in your mouth! But seriously, for the best tasting Stromboli experience ever, you should heat and eat your Romano's Original within 2 weeks of receiving your order. 2 weeks? We seriously can't believe you have that much will power!
How can I track my order?
Once your order is processed and shipped, you will receive an email confirmation with your order number and a link to track your order.
What if I am not home when my order is delivered?
In most cases, FedEx will leave the package at your door if you are not home. In some cases, they will leave the package with a neighbor. If you do not receive your package as scheduled, you can track your package from your shipping confirmation email, or through the FedEx Customer Support line at 1-800-463-3339. Make sure you will be able to access your Stromboli shipment the day it is received and place the items into your freezer as soon as possible.
What do I do if there is a problem with my order?
If you have a problem with your order, please contact Romano's Customer Service at (610) 521-9010.